All Guava Family products carry a 1-year Manufacturer's Warranty.  This covers any defects in manufacturing to ensure that your product remains in full operational condition.  Of course, normal wear & tear is not covered, but pretty much everything else is.  We're a small company and are laser focused on making sure our customers are happy.  So, if something has happened to your product, and you don't think it's your fault, please reach out to us and we'll take care of you:  800.403.8518 or family@guavafamily.com