shipping speed and return policy

babies love the lotus travel crib

ALL ORDERS SHIP FOR FREE WITHIN THE CONTINENTAL UNITED STATES!  AND IF IT DOESN'T MEET YOUR EXPECTATIONS, YOU CAN SHIP IT BACK TO US. FOR FREE!

Orders placed before 8 a.m. Eastern time will ship the same business day.  Orders placed after 8 a.m Eastern time will ship the next business day.  View the FedEx Ground Service map below to see how many business days it will take for your order to arrive.  All orders ship out of New Jersey or Los Angeles.  Need it sooner? We also offer Overnight, 2 Day, and 3 Day delivery options for an additional cost, available at checkout.

 The following items may require up to 3 extra days for shipping:

So, you don't want to risk buying without seeing the products in person?  Don't Worry. Your order from Guava Family is ABSOLUTELY RISK-FREE.

If your purchase from guavafamily.com does not live up to your expectations, you may return it for a full refund. (Returns must be unused, in the state you received them, and back in the original packaging) We’ll even pay for shipping back to us when you return it. All you have to do is call us at 1-800-403-8518 or send us an email to family@guavafamily.com within 30 days of receiving your product.*


Want to know more about our Warranty Policy?  Click Here.

*This policy only applies to orders shipped within the United States via free shipping.  Expedited shipping fees are not subject to refund.